The transportation industry faces challenges in dealing with increasingly demanding customers and suppliers, coupled with the internal pressures of optimizing the business at minimum costs. In this scenario, the role of information technology (IT) evolves from being a mere enabler of operations to a strategic driver.

Organizations in the transportation business are looking at revamping their IT portfolio to provide state-of-the-art applications, coupled with the benefits of back-office processing that can provide a seamless interface to all stakeholders across the value chain.